Arma

Bring All Your Business Conversations in One Platform

About Arma

Arma is a unified communication platform with a combination of team collaboration for internal communications and omnichannel service for customer interactions in one place. We help businesses to streamline all their teams and customers’ conversations in one platform so that, they are able to manage the team collaboration, customer interactions & operations costs efficiently.

What We Offer

Team Collaboration

Real-Time Messaging, Video Conferencing, Audio Calls, Channels & Teams, File Sharing, Project Management, Customer Workflows, Search History.

Omnichannel Customer Helpdesk

Team Box for All Client Conversation, Marketing Campaigns, Customer Support, Ecosystem of Popular Messaging Platform which includes WhatsApp, Instagram, Facebook, Mail, Twitter and Telegram.

How Businesses Benefits

1. Communications

Increase team productivity, manage hybrid and remote working, conduct virtual meetings, collaborate on projects, tracking and managing tasks and team analytics.

2. Customers

Managing customer interactions, sales and marketing activities, robust customer support, reduction in case resolution time, increase revenue and sales.

3. Costs

Reduce operations cost, employee time savings, Saas tools cost savings, platfrom uptime, increase employee focus.

4. Data and Security

All the data are end-to-end encryption, allowing compliance with GDPR, HIPPA and PDPA.

5. Easy Onboarding Process

Bring all your existing channels and information directly into Arma, with the click of a button. No hassle required.

Want to Learn More?

Email: stevenyap@hariwang.com.my